Smart Insulated Lockers
A choice of compartment sizes to suit your food orders, space and collection needs.
Building safety & compliance
A Building Safety Act control disguised as an amenity.
Foodie Locker stops unvetted food and parcel couriers from entering higher-risk residential buildings — protecting lone residents and front-of-house staff, removing fire-door propping, and giving the Accountable Person a complete, auditable record of every delivery.
- BSA 2022 aligned
- Higher-risk buildings ready
- Audit trail for every drop
Foodie Locker — smart insulated lockers for food delivery and collection
Indoor & Outdoor
Flexible installation options that put food collection where it works best.
Multiple Languages
Simple delivery and collection in the languages your customers and teams use.
Built Around You
Tailor branding, settings and workflows to suit your operation.
The Problem
Food orders are creating friction on site.
The Building Safety Act 2022 made the Accountable Person legally responsible for managing risks in the common parts of higher-risk residential buildings. Food and parcel couriers are now the highest-frequency uncontrolled access route into UK apartment blocks — buzzing every flat, propping fire doors and roaming corridors unsupervised. Foodie Locker removes that risk at the front door. Couriers complete the handover at a secure locker bank in the entrance zone. Residents collect contactlessly with a one-time PIN. Every event is logged. The lobby stays calm, fire doors stay closed, and lone residents never have to open the door to a stranger at 11pm.
- 01
Uncontrolled courier access
riders buzzing multiple flats and letting themselves in.
- 02
Propped fire doors
lobby and fire doors held open during peak delivery hours.
- 03
Strangers in common parts
unvetted couriers reaching corridors, lift cores and apartment doors.
- 04
Lone-resident risk
students, women and vulnerable people opening the door to anonymous riders late at night.
- 05
No audit trail
no record of who entered when theft, harassment or intrusion happens.
The Solution
One designated collection point for every food order.
Insulated smart lockers give every order a secure, clearly signed place to wait — so collections stay organised and teams stay focused.
No more strangers at the door
Residents collect from a secure locker in the entrance zone using a one-time PIN, app or SMS. They never open their flat door to a courier they don't know — at any hour.
Controlled access, by design
Couriers complete handover at the locker without entering the building. Fire doors stay closed, lobbies stay calm, and front-of-house staff stop managing courier access.
Defensible audit trail
Every courier drop and resident collection writes to an immutable log with timestamp, compartment ID and credential — exactly what the Accountable Person needs for BSA reporting and incident review.
What's included
Built into every deployment.
Locker bank sited in the entrance zone — couriers never reach corridors or lift cores
Fire-door-friendly: removes the #1 cause of propped lobby doors at peak hours
Per-courier credentials and one-time resident PINs — no shared codes, no tail-gating
Immutable audit log of every drop and collection, exportable for BSA evidence
CCTV-ready handoff zone with dwell-time monitoring and forgotten-collection alerts
Integrates with access control, intercom and PMS systems already in the building
How It Works
Simple from drop-off to collection
01Order dropped off
A rider, caterer or member of staff places the order in an insulated compartment.
02Instant notification
A unique pickup code is sent straight to the customer's phone.
03Quick collection
Customers enter the code and collect when it suits them.
Integrates with existing systems
Connects with ordering, access and management tools.
Works as standalone
Deploy on its own — no other software required.
No personal data needed
Runs on one-time pickup codes.
0
Unvetted courier journeys past the locker bank into the building.
100%
Of food and parcel deliveries logged with timestamp, courier and resident credential.
24/7
Lone-resident-safe collection — no one has to open the flat door to a stranger.
What's in it for your building
More than lockers — a resident amenity that works for your team.
Foodie Locker delivers everyday value to residents, removes friction for your on-site team and strengthens building security from day one — with the optional upside of ancillary income through our wider ecosystem.
Improves building security
Couriers stay at the locker, not roaming corridors. Every drop-off is logged, authenticated and audit-ready from day one.
Frees up your on-site team
Lockers handle parcel and food drop-offs end-to-end — removing the daily burden from concierge and front-of-house, saving labour cost.
Perks & offers for residents
Exclusive food brand offers and resident-only promotions — a tangible amenity that boosts satisfaction and retention.
Ready-made content for your team
Campaigns, creative and assets your team can push through existing social, email and app channels.
Optional: new ancillary income
Selected buildings can also participate in our commercial ecosystem and earn a share of ancillary revenue — subject to qualification and availability. You stay in control of what runs in your building.
Who benefitsBetter for the people collecting.
Better for the people collecting.
Better for the team on site.
For the people collecting
- Never open the front door to an unknown courier — collect on your own schedule
- Lone-resident-safe by design: students, women, older residents, vulnerable people
- No more buzzers at midnight or strangers in your corridor
- Privacy preserved — couriers never see flat numbers or names
For operations teams
- Demonstrable Building Safety Act control over courier access in common parts
- Front-of-house staff freed from policing courier traffic and propped doors
- Defensible chain-of-custody for every delivery — exportable in seconds
- Reduces complaints, incident reports and insurance friction tied to courier access
See it on your site.
Walk through how Foodie Locker fits your site with the team — 20 minutes, no obligation.
FAQs
Common questions about food lockers
The Building Safety Act 2022 makes the Accountable Person responsible for managing risks in the common parts of higher-risk residential buildings. Smart lockers remove uncontrolled courier access — the highest-frequency unmanaged entry route into UK apartment blocks — and replace it with a logged, auditable handover at the building entrance.
Explore more
Build-to-Rent
Smart food lockers for premium BTR schemes — safe, secure, premium.
Student Accommodation (PBSA)Lone-student-safe food collection at any hour, with full audit trail.
Co-livingControlled courier access for shared-living schemes.
Food Locker HardwareInsulated compartments for the entrance zone.
Integrations HubConnect to access control, PMS, intercom and resident apps.
Building Safety Act 2022 guideA guide for Accountable Persons on courier-access controls.
An accident waiting to happenOp-ed on unvetted couriers in residential buildings.
Delivery risk playbook for FMs90-day audit, KPIs and platform controls for new building managers.
Book a demoSpeak to a specialist about Building Safety Act-aligned delivery infrastructure.
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